Husband bought the watch for me for my birthday. Ship was quick and I used it immediately. The watch was fairly easy to program, although it didn't necessarily provide details about what each function was for (i.e. when to use chromo setting, what target heart rate is, etc). The watch was a bit bulkier than i had expected as well. Probably the size of a golf ball for the face. I've had some difficulty getting an accurate reading from the HR monitor and calorie counter. The heart rate jumps around a lot and my calorie count for a one hour cycling class was 328 calories: normal caloric burn for 150 pound woman is 600 calories. Had the instructor wear the watch as well and she got a big discrepancy between what her Polar watch usually reads and what she got with mine. I called the company and spoke to a gentleman who said he'd check out a few that he had in stock to see if he got an accurate read and then call me the next day. I gave two days and had to call him back. He reported that "he dropped the ball and forgot to call back" and that I may have a "faulty" watch and that he'd send a new one out that day. This was over a week and a half ago and I'm still waiting for my watch that "works." Going to call again tomorrow to see what happened. Will post again with results of watch #2 (if I ever get it).
Emailed company again... this is my third contact for them to send another watch. Customer service is awful. I am considering returning watch and buying a Polar or other watch with better service record. Get more detail about Ekho WM-128 Heart Rate Monitor Watch.
No comments:
Post a Comment